IMPORTANT MESSAGE
Due to an influx of emails, we are experiencing a backlog of cases. Emails are worked in the order they are received, with a current Service Level Standard (SLS) response time of ten business days. Inbound phone calls take priority over emails. If your matter is urgent, please call client support at (866)219-4321.
Note: Follow-up emails requesting an update on a previous email can cause additional response delays.
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